Legal
Privacy Notice
KVKK Disclosure Text and English summary
Privacy Notice
Mert Tekstil İth. İhr. Ltd. Şti. , Sırakapılar Mh. 1596 Sk. No: 1/4, Merkezefendi / Denizli, Türkiye, is the data controller for personal data collected through this website.
What we collect
Name, e-mail address, telephone number, company name and country, together with the content of your enquiry and, for technical reasons, the IP address and timestamp of the form submission.
Why
To answer your enquiry and send quotations, technical and safety data sheets and samples; to process orders, shipping, customs and accounting; and to manage the customer relationship. Marketing e-mails are sent only where you have given consent, which you may withdraw at any time.
Sharing
With logistics providers, customs brokers, our accountants and auditors, our e-mail and hosting providers, and public authorities where legally required. Where our providers host data outside Türkiye, the transfer is made with the safeguards required by Article 9 of the Turkish Data Protection Law.
Retention
Unconverted enquiries for two years from last contact; customer records for ten years after the relationship ends, as required by Turkish commercial and tax law; marketing contacts until you withdraw consent.
Your rights
You may ask whether we hold data about you, request information, correction, deletion or destruction, object to automated decisions, and claim compensation for unlawful processing — under Article 11 of the Turkish Data Protection Law and, where it applies to you, under the GDPR. Write to info@mertchem.com; we respond within 30 days.
Cookies
Strictly necessary cookies only, unless you consent to analytics or marketing cookies through the cookie notice.
Never send us credit card numbers, bank details or identity documents by e-mail.
We do not collect payment data through this website.
